Customer Service
Customer Service Representative - Chester County, PA
$18-$23/hour
EPSG, Inc. is a recruiting firm located in Southeastern, Pennsylvania. We assist our clients in searching for qualified employment candidates. No candidate fee.
We are excited to assist a new client with its search for a Customer Service Representative! EPSG's client is a rapidly growing, small business which understands the importance of a work/family life balance for its employees.
You will be responsible for handling calls and have significant contact with customers. You must professionally answer calls and be a problem solver, assist with accounts payable, set up new accounts and possibly focus on special projects from time to time and see those projects through to completion.
You will also be asked to generate customer mailings and reports to assist the management team in proficient operations. Social Media knowledge is a big plus.
The ideal candidate will thrive in a fast-paced environment, pay close attention to detail, provide exceptional customer service, be highly motivated and possess a positive attitude.
We are searching for a candidate who has excellent communication skills: oral, written (email) and provides accurate information and follow-through. Candidate must have experience using computer applications and willing to learn new systems and also have a minimum of 3 years successful work within a call center, customer service representative environment.
Additional administrative support responsibilities may be assigned.
Offering a competitive benefits package.